Shipments and returns
Your pack shipment
Packages are generally dispatched within 2 days after receipt of payment and are shipped via USPS with tracking and drop-off without signature. If you prefer delivery by UPS Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.
SHIPPING METHOD & COST
We offer numerous Shipping Methods as listed below. The cost to ship items from each product category varies by item, shipment and shipping option. An Estimated Shipping Time is a calculation of several factors, including item availability, the shipping method you select and the shipping destination. Please note Shipping Time does not include processing time.
USA Shipment
The chart below lists the estimated delivery timelines for Top-jerseys orders.
Shipping Method | Shipping Cost | Estimated Shipping Time* |
Faster Shipping | $19.99 per order | 3 – 5 working days |
Standard Shipping | free per order | 6 – 10 working days |
Important:
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International Shipment
The chart below lists the estimated delivery timelines for orders.
Shipping Method | Shipping Cost | Estimated Shipping Time* |
Standard Shipping | Free per order | 5 – 20 working days |
Processing Time
- We can not guarantee the specific shipping dates. It all depends on the products you order and the specific shipping destination. Please allow for no more than 15 day delivery time for domestic orders and 20 for international orders.
- Top-tee does not take liability if the ordered products get lost while delivery.
- You may receive your order sooner or later depending on unforseen order processing factors, weather delays & holidays.
- Your information (especially delivery address, telephone number and email address) of the order should be precise and concrete.
- Before your order is dispatched, we also need extra business days to have your orders processed.
Return & Exchange
For domestic orders, we allow return policy within 365 days since you purchased your order for full refund if you are just unsatisfied with either the appearance or quality of the product. You need to pay for return shipping cost. Of course, free exchange is available.
Easy Returns
In order to save your time, Fans Hoodies makes returns rather easy. If you decide to return your goods, you just need to:
- Contact us within 365 days since you made the purchase.
- Repackage your order, remember to include the proof of your purchasing and other accessories.
- Go to your local post office and get your package shipped. Remember to ask for the proof of the post fee.
- We will refund your order price after we receive your return parcel.